Wednesday, March 29, 2023

Failed Sensible SIM Registration Error, FIXED!

Lastly, I resolved my Sensible SIM registration, here is how!

Final week, I attempted to register my Sensible SIM through their web site (for the Nth time!) Nevertheless, I all the time get this message once I attain the final step of the method:

“Sorry, your registration can’t be processed presently. Please retry submission.”

However that did not actually resolved my downside. Proper? I nonetheless do not get my Sensible SIM registered as of that second and was hopeless figuring out that I’d get hassle with my OTPs sooner or later.

Till one thing got here up unexpectedly (a information I did not know was good and even higher!)

Jane, who I chatted through Sensible’s messenger (customer support) escalated my downside to somebody who can look additional to my downside. 

That somebody gave me a name and requested me if I used to be capable of efficiently register my Sensible SIM. After all, I wasn’t. This man requested me subsequent if the ID photograph I uploaded for the registration was beneath the allowed dimension. I stated, “sure” since (so far as I used to be conscious of) the picture was 5mb in dimension.

The truth that there was no warnings or indicators that I did not submitted the proper recordsdata for my IDs, there should not be any downside, proper?


I appeared on the photograph of my UMID and to my shock, it is 5.2mb in dimension! That’s greater than the required dimension of picture you possibly can add for registration which is beneath 5mb solely. 

Out of my curiosity, I resized my ID photograph and retried the SIM registration and guess what??? I efficiently registered my Sensible SIM, lastly!

I used to be so comfortable and was a bit confused.


Anyway, the necessary factor is that my worries are gone and I’ve now the peace of thoughts with all my OTPs and verifications with my cellular quantity. I additionally bought my 3GB Free Information a couple of minutes after I obtained the SMS affirmation that my SIM is already registered!

That is how I mounted this Sensible SIM registration error message!


If you have not registered your SIM but, you possibly can learn any of the next guides to your SIM registration:

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